ICBC c.a.r. shop VALET facilities guarantee their repairs. They’re also certified to do on-site damage estimates and can help you with transportation while your car’s being fixed.
ICBC has accredited more than 400 auto body shops throughout B.C. By taking your vehicle to an ICBC c.a.r. shop or c.a.r. shop VALET facility, your repairs are guaranteed for as long as you own your vehicle.
On-site damage estimates
In addition to collision repairs, c.a.r. shop VALET facilities do damage estimates for ICBC, too. So, unless your estimate has to be done at a claim centre you can get the estimate and repairs done at one convenient place.
ICBC c.a.r. shop VALET facilities must meet or exceed the highest standards for repair equipment, staff, training and business practices.
Courtesy cars, vehicle pick-up/drop-off
c.a.r. shop VALET facilities can help you with transportation, too.
Paying for repairs
Depending on your claim, when you pick up your vehicle, you may have to pay the shop:
a deductible—the amount you have to pay for repairs or costs before your insurance kicks in to pay for the rest
a portion of the cost of depreciation—when previously damaged or worn parts are repaired or replaced, or previously damaged or worn bodywork is painted
HST (applies to “HST registrants” only)